Following a recent IT Services review, the IOE has constituted a task group of the Information Strategy Committee (which has academic governance of IT services), which is now in the process of drafting a requirements analysis to inform future activity. This review has drawn on various institutional committees’ work, but has also drawn evidence from the early analysis undertaken in this project. In the current draft’s appendix, one page of the three-and-a-half pages of evidence is drawn from our work. Qualitatively, the priorities we’ve identified have shaped the review. For example, “differentiation” – something that the project has shown is important in supporting our students – is now listed as one of the principles against which IT solutions should be prioritised, designed and selected.

This is, of course, an early indication – the report has yet to be approved or enacted – but it does signal how project outputs are starting to influence institutional activity.

Specifically, I think it provides an interesting example of our theoretical frame in action. We can follow material/digital project texts to show how specific actors (in this case, students and academics), who were previously quite marginal in decisions about IT service provision, are able to use the texts to reconfigure existing arrangements in ways that are more favourable to their needs and priorities.